Privacy Policy

We prioritize the trust you place in us and understand the significance of secure transactions and privacy of information. This policy (the ‘Privacy Policy’) outlines how Inspect & Buy and its affiliates (referred to as ‘Inspect & Buy,’ ‘we,’ ‘our,’ or ‘us’) gather, use, retain, share, or otherwise handle your personal information through the Inspect & Buy website https://partner.inspectandbuy.com/ and its associated mobile application and m-site (referred to as the ‘Platform’).

While you can browse certain sections of the Platform without registering with us, please note that we do not offer any product or service outside India through this Platform. Your personal information will primarily be stored and processed in India, subject to data protection laws that may differ from those in your country. By visiting this Platform, providing your information, or availing our products/services, you expressly agree to adhere to the terms and conditions of this Privacy Policy, the Terms of Use (applicable to the Platform and its usage), and the applicable service/product terms and conditions. You also agree to be governed by Indian laws, including data protection and privacy laws. We recommend carefully reading this Policy and regularly checking this page for any updates. If you disagree with its terms, please refrain from using or accessing our Platform.

Collection of Your Information

We collect only the information necessary for lawful purposes related to business requirements. When you use our Platform, post information on public platforms, or avail our services, we collect, use, process, and store the information you provide (such as expressing interest in our Partner program or sharing information during signup).

While you can browse the Platform anonymously, certain products or services may require registration. Once you provide us with your personal information, you are no longer anonymous to us. We indicate which fields are required and which are optional. You have the choice to not provide certain information by refraining from using specific services, products, or features on the Platform. We may use forms on the website or various survey tools to collect information.

For information shared in public domains (such as social media websites), we consider it voluntary, and we do not take responsibility for its correctness or accuracy. Some categories of information we process about you include:

  • – Information provided during sign-up/registration or while availing our services (e.g., name, email ID, contact number)
  • – Business address (e.g., warehouse, store, or house address)
  • – Brand NOC certificates, ownership documents, and applicable certificates
  • – Business contact information (business name, GSTIN details, location, primary category, average turnover)
  • – Financial information (bank details, account information, canceled cheque)
  • – Information required for initiating and verifying the KYC process (we do not require Aadhaar card details)
  • – Government identifiers (PAN Card)
  • – Information related to your online presence (e.g., URLs of websites, blog posts)
  • – Any other information you share with us or we collect while you visit, access, or use our Platform or contact us for query resolution (e.g., IP address)

We may use your contact information (such as email address) to send you communications and marketing-related information aligned with your interests. However, you can withdraw your consent by unsubscribing from such communications or contacting us.

Our primary aim in collecting your personal information is to provide sellers with a seamless and customized experience based on their needs. This allows us to offer services and features that meet their requirements and customize our Platform for a safer and easier experience. The information we collect is used strictly for legitimate, business, contractual, and lawful purposes.

If you receive an email or call from someone claiming to be from Inspect & Buy requesting personal or sensitive information, refrain from providing it. If you have already shared such information, report it to the appropriate law enforcement agency.

If you choose to contact us via email or our social media handles, we collect the information you provide for dispute resolution, customer support, troubleshooting, or internal research and analysis. We may process this information into a file specific to you.

Inspect & Buy has onboarded third-party business partners on the Platform specializing in categories like account management, advertising, cataloging, imaging, seller training, taxation, warehouse management, etc. For more information on their services, you may be redirected to their website. Your entry to their websites/applications will be voluntary. These partners may request additional information to provide their services. We recommend reading their Privacy Policy for insights into their privacy practices. Inspect & Buy is not responsible for their privacy practices or the content of their privacy policies.

Use of Demographic/Profile Data/Your Information

We use your personal information to provide requested services, analyze interests, and study specific requirements. This includes assisting sellers and business partners, enhancing customer experience, resolving disputes, troubleshooting problems, sending verification emails, promoting safe service, collecting money, measuring interest in our products and services, informing you about offers, customizing and enhancing your experience, conducting surveys, detecting and protecting against error, fraud, and other criminal activity, enforcing terms and conditions, and as otherwise described at the time of information collection. We may also request your PAN, GST Number, government-issued ID cards/numbers, and Know-Your-Customer (KYC) details for eligibility checks, issuing GST invoices, and enhancing your experience on the Platform.

To continually improve our products and services, we and our affiliates may collect and analyze demographic and profile data about users’ activity on the Platform. We use your IP address for server diagnosis and to gather broad demographic information.

We may occasionally ask you to participate in optional surveys, conducted by us or a third-party market research agency, which may ask for personal information, contact information, demographic information, and preferences. Participation is voluntary.

Cookies

We use data collection devices such as cookies on certain pages of the Platform to analyze web page flow, measure promotional effectiveness, and promote trust and safety. Cookies do not contain personal information but help provide services and features. You can decline/delete our cookies if your browser permits, though this may limit certain features. You may encounter third-party cookies on certain pages, and we do not control their use.

Sharing of Personal Information

We may share personal information internally within the Inspect & Buy group companies, affiliates, sellers, partners, and third parties for purposes of providing products and services, unless you explicitly opt-out. We may disclose personal information if required by law or in good faith to respond to legal process, law enforcement agencies, or protect rights, property, or personal safety.

When sharing personal information, we adhere to appropriate security measures and require third parties to process information only for specific purposes with confidentiality and security measures.

Links to Other Sites

Our Platform may contain links to other websites or applications that collect personal information. We are not responsible for their privacy practices or content.

Security Precautions

We maintain reasonable physical, electronic, and procedural safeguards to protect your information. Users accept the inherent security implications of data transmission over the internet and the World Wide Web, acknowledging certain inherent risks.

Children Information

Our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under 18 years. If shared, you represent authority and permit us to use the information accordingly.

Data Retention

We retain your personal information in accordance with applicable laws, for a period necessary for collection purposes or as required by law. Data may be retained in anonymized form for analytical purposes.

Your Rights

We ensure your personal information is accurate and up to date